3/12/13

Social Media Integration Checklist: Linking Your Way to More Liking

Once you have your social media profiles established and have built an audience with some community interaction, make sure you are well and consistently branded across all social networks, and then integrate the ability to connect in every marketing function and every customer touch point.

First, you have to think like a customer: where do they see, touch, hear, and interact with your brand? Make a checklist of everything, separating online and offline.

Remember, to KISS (keep it simple, silly marketer) the easier you make it for your customers to connect to your brand, the more likely they will be to do so.


Make your social media integration visible. Print your social media profiles:

- on the bottom of your receipts
- on your shopping bags
- on your business cards
- on tradeshow banners
- on table tents, thank you cards, etc.
- on sign on doors and at registers

Cross promote your social media integration. Remind your audiences that you are on other platforms and invite them to join you there:  promote Facebook on Twitter, Twitter on LinkedIn, Pinterest on Facebook, LinkedIn on Google+, Twitter on Instagram, etc.

- links to social profiles on YouTube
- links to social profiles on your blog
- in your website header or footer
- on your company email templates
- in your email signature (implement across your company)

Have fun playing with your social media integration. Host events with interactive contests (example: Tweet a photo with the event hashtag to win).
  • Implement hashtag and photo contests on Twitter and Instagram.
  • Take photos at company events and ask attendees to tag themselves on Facebook. 
    *Bonus points if you use a photo booth with you logo, web address, and event hashtag on all the pics.
  • Use video and photo sharing on Facebook, Social Mention, Viddy, and Vine to post across your social networks.
  • Photo contests on Pinterest and Instagram

Get your audience invested in your social media integration.
Ask you audience what social networks they prefer.
  • What's new with your customers?  How they want to connect? 
  • Ask your audience to name your next product, email newsletter, or blog via Twitter. 
  • Monitor brand mentions (your company and product names) across all social networks to see where your audience pops up next.

Get your employees invested in your social media integration.
They are usually the most knowledgeable about what tools and technologies your customers are using.
  • Ask your employees to advocate connecting with your brand on social media as they interact with customers. 
  • Ask for ideas from your employees. 
  • Showcase your employees and their work on your social media sites through pictures and videos. 
  • Let them guest blog to tell their perspectives.

Use your imagination and stay aware of opportunities as you build social media into your marketing mix. You'll need a graphic designer to implement and perhaps a budget and timeline for execution. Still, you will need a running list of social media integration touch points. It will take time, but you have to start somewhere and making a social media integration checklist is a great start.

5 comments:

  1. When you start using social media for your business, it really important to maintain your relation to your clients or customers and you can easily communicate with them through social media platforms such as Facebook or Twitter.

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  2. That's absolutely correct, Ronald. It's is another form of communication to keep you connected.

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  3. If you’re done integrating your social media profiles, make sure you consistently update every profile you have. Managing different social media accounts is quite hard, but if you don’t want to lose your potential customers, make sure you make time to update every account you have. Allot an hour a day to open and check all your accounts. If you can’t manage everything, try to focus on one or two important social media accounts. #Darryl Tay

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  4. This comment has been removed by the author.

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  5. "Cross promote your social media integration." - This is one of the important things that we should do to make our website be well SEO optimized. Social media networks will help drive more traffic, so it shouldn't be overlooked.
    For more effective and professional SEO advice visit http://firstpagehq.com/seo-company-miami/. This might help you as well.

    ReplyDelete

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